Orders can be cancelled only before they are shipped. Once dispatched, cancellation is not possible.
Cancellation and Refunds
Can I cancel my order?
What is your refund policy?
Refunds are processed only for cancelled orders (before dispatch) or damaged, defective, or incorrect products.
How do I request a return?
Contact our support within 48 hours of delivery with your Order ID and product photos.
How do I request a return?
Contact our support within 48 hours of delivery with your Order ID and product photos.
When will I receive my refund?
Approved refunds are processed within 5–7 business days to the original payment method.
Which products are not eligible for return?
Used, damaged (after delivery), customized, clearance, or sale items are not eligible for return or refund unless received defective.
